Update - Network equipment in buildings 335 and 350 draw their power from the 5th street power grid, which is currently down. We are waiting on BC Hydro to assign a crew to this outage and for power to be restored, before we can assess further.
Estimated Resolution Time: Unknown.
Next update: Will be by 12:30pm tomorrow, Thursday, November 21.
Nov 20, 2024 - 16:18 PST
Update - Network equipment in buildings 335 and 350 draw their power from the 5th street power grid, which is currently down. We are waiting on BC Hydro to assign a crew to this outage, before we can assess further.
Estimated Resolution Time: Unknown.
Next update: will be by 4:30pm today.
Nov 20, 2024 - 14:37 PST
Update - Network and internet services have been restored to the Western Student Housing Buildings 4 and 6. (Pine and Cedar)
Network equipment in buildings 335 and 350 draw their power from the 5th street power grid, which is currently down. We are waiting on BC Hydro to restore power, before we can assess further.
Estimated Resolution Time: Unknown.
Next update: will be by 2pm today.
Nov 20, 2024 - 10:11 PST
Identified - Network and internet services have been restored to building 210.
Network equipment in buildings 335 and 350 draw their power from the 5th street power grid, which is currently down. We are waiting on BC Hydro to restore power, before we can assess further.
Technicians are now on their way to investigate the outages in the Western Student Housing Buildings 4 and 6. (Pine and Cedar)
Nov 20, 2024 - 08:53 PST
Investigating - The storm last night has resulted in power loss to some of our key network systems in individual buildings on the Nanaimo Campus. This has resulted in our wired and wireless networks to go offline in the following areas:
- B210
- B335
- B350
- Western Student Housing Building 4 (Cedar Activity Center & Offices)
- Western Student Housing Building 6 (Pine House)
Our technicians are investigating. Please use the IT Service Desk toll free number found on technology.viu.ca page. Our 250 number is currently offline.
Estimated Resolution Time: Unknown.
Next update: will be by 11:30pm today.
Nov 20, 2024 - 08:31 PST