Maintenance: Network and Internet Services at Cowichan, Deep Bay and tiwšɛmawtxʷ ; Possible Service Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted Dec 04, 2023 - 19:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 04, 2023 - 18:00 PST

Scheduled

What is impacted: Internet/Network connections at Cowichan, Deep Bay, and tiwšɛmawtxʷ; VIU’s Internet Service Provider is performing maintenance on the internet connections to Cowichan, Deep Bay, and tiwšɛmawtxʷ locations.
Level of impact: Possible Service Interruption. There is a small chance that Internet/Network connections at these locations may be interrupted by this work. If an interruption does occur, it will last approximately 2 minuets. During these 2 minuets, devices at the above locations will be unable to access the internet and Network Shared Drives. VPN access to computers at these locations & VoIP phone service would also be interrupted.
Timing: 6pm to 7pm, Monday, December 4.
Preparation: Please save any shared folder data or remote files you may be working on before maintenance begins. Do you need to access and work on files from the network shares listed above during the maintenance window? Please copy the files you need to your device or OneDrive. Continue to work on the copy until the maintenance window is complete. Remember to copy your files back to the network share afterwards.
Posted Nov 29, 2023 - 13:13 PST
This scheduled maintenance affected: Network: Internet, Wireless, and Wired and Telephone System.