What is impacted: Wireless Access – All Campuses; Technicians will be performing updates to the wireless network for all campuses. (VIU-Secure, VIU-Guest and Eduroam)
Level of impact: Service Interruption. During the maintenance window wireless connections may disconnect multiple times. Each time may be for up to 10 minutes, your device should reconnect once each outage ends.
Timing: 6pm to 8pm, Tuesday, August 9.
Preparation: If you are working on Campus using wireless, please save any documents/data prior to the start of the Maintenance window. If you are disconnected while connected to VIU-Secure or VIU-Guest Service, please wait a few minutes and the service may resume, or try reconnecting to the wireless network after a short period of time. Wired network services will not be affected, please connect to a wired network jack if available in your area.
Posted on
Aug 3, 15:23 PDT
What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: 6am to 8am, Wednesday.
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00am. Do not use these systems during the maintenance period.
Services that may be unavailable for up to 15 minutes between 6am to 8am:
- Internet access on campus
- VIULearn online courses (D2L)
- Managed Print
- Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, HRIS and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)
Posted on
Aug 3, 15:16 PDT
What is impacted: VIU Websites. Our Web team performs updates to our Drupal Web Content Management System.
Level of impact: No Interruption. While no outage is expected, saving content during this timeframe within the Drupal platform may be slower.
Timing: 10am to 3pm, every Wednesday
Preparation: None
Posted on
Aug 3, 15:07 PDT
What is impacted: All VIU technology including email, files, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: 5pm to 7pm, Wednesday.
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 5:00pm. Do not use these systems during the maintenance period.
Services that may be unavailable for up to 15 minutes between 5pm to 7pm:
- VIU email (including Outlook, webmail and public folders)
- VIU websites (including isapp.viu.ca sites, InVIU, viuresidences.ca, stuweb.viu.ca)
Posted on
Aug 3, 15:23 PDT