Maintenance: IT Service Desk Closed for Training; Service Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted May 11, 2026 - 15:52 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 11, 2026 - 08:22 PDT

Scheduled

What is impacted: The IT Service desk will be closed today, while the IT Department is attending an all day training session.
Level of impact: Service Interruption. We will not be answering phones, replying to emails or working on tickets today.
Timing: Monday, May 11, 8 am to 4:30 pm
Preparation: Please check our knowledge base articles and guides found at technology.viu.ca. If you have a matter that requires urgent attention, please email us and include "Urgent" at the start of the subject line.
Posted May 11, 2026 - 08:21 PDT