Maintenance: Server Restarts; Service Interruption impacting employees and students
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted Jun 09, 2021 - 07:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 09, 2021 - 06:00 PDT
Scheduled
What is impacted: All VIU technology including email, files, VIULearn, printing, internet, HRIS logins, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday, 6:00am to 7:30am
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6:00am to 7:30am:
- Internet access on campus
- VIULearn online courses (D2L)
- Student Pay-for-Print services
- Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, Unit4/UBW, and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)
Posted Jun 02, 2021 - 15:22 PDT
This scheduled maintenance affected: Websites and Learning Tools (VIULearn (D2L), InVIU) and Computer Accounts and Files, Network: Internet, Wireless, and Wired, Printing.