Maintenance: Network and Internet Outage - All Campuses; Service Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted Jun 01, 2025 - 23:50 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 01, 2025 - 21:50 PDT

Scheduled

What is impacted: We are performing additional maintenance to VIUs Security and Firewall systems. All internet and network connections are passed through our firewalls, to scan for questionable or malicious connections.
Level of impact: Service interruption. Internet connectivity and connections to the VIU network in this area including shared drives and other hosted services, may be unavailable or inconsistent for up to 30 minutes during the maintenance window. (eg. shared drives, isapp.viu.ca services, remote VPN connections, VoIP phones, the internet, etc.)
Timing: 9:50pm to 11:50pm Sunday, June 1.
Preparation: Be aware of the outage window. Please save your work and log off before the maintenance window begins. If you have a device that requires constant network connection, be advised that the device may be temporarily disconnected from the network to our datacenter or network to the internet during this maintenance window. Please reach out to ithelp@viu.ca if you have a device that requires constant connection so that we may discuss options.
Posted May 28, 2025 - 14:22 PDT
This scheduled maintenance affected: Computer Accounts and Files, Email, Network: Internet, Wireless, and Wired, Printing, and Telephone System.