Printing to FindMe printers from MacOS devices

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Thursday, July 30.
Posted Jul 22, 2026 - 15:07 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Wednesday, July 22.
Posted Jul 15, 2026 - 13:13 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: 4 pm, Monday, July 13.
Posted Jul 07, 2026 - 11:14 PDT

Investigating

Employees and students using MacOS devices are having to re-authenticate each time they print to the FindMe printer queue.
Known MacOS versions that are experiencing this behavior:
Tahoe 26.4 and 26.4.1
Sequoia 15.7.5
Sonoma 14.8.5

This challenge may extend to other PaperCut managed printers. The PaperCut vendor's support team have reached out to Apple to find a solution.

Estimated resolution time: Unknown.
Next update: 1 pm, Monday, July 6.
Posted Jun 29, 2026 - 13:18 PDT
This incident affects: Printing.