Printing to FindMe printers from MacOS devices

Update

No update from our vendor at this time. They continue to work with Apple to find a solution.

In our recent testing we found that devices updated to Tahoe 26.7 or 27.0 would now print normally. After the update we had to enter our credentials one last time when printing. After which, the device would send FindMe print jobs with out asking for credentials every time.

Estimated resolution time: Unknown.
Next update: by 5 pm, Thursday, October 8.
Posted Sep 23, 2026 - 10:35 PDT

Update

No update at this time. Our vendor continues to work with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Thursday, September 15.
Posted Aug 31, 2026 - 12:17 PDT

Update

No update at this time. Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Thursday, August 27.
Posted Aug 14, 2026 - 11:49 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Thursday, August 13.
Posted Jul 28, 2026 - 09:38 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Thursday, July 30.
Posted Jul 22, 2026 - 15:07 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: by 4:30 pm, Wednesday, July 22.
Posted Jul 15, 2026 - 13:13 PDT

Update

Our vendor is still working with Apple to find a solution.

Estimated resolution time: Unknown.
Next update: 4 pm, Monday, July 13.
Posted Jul 07, 2026 - 11:14 PDT

Investigating

Employees and students using MacOS devices are having to re-authenticate each time they print to the FindMe printer queue.
Known MacOS versions that are experiencing this behavior:
Tahoe 26.4 and 26.4.1
Sequoia 15.7.5
Sonoma 14.8.5

This challenge may extend to other PaperCut managed printers. The PaperCut vendor's support team have reached out to Apple to find a solution.

Estimated resolution time: Unknown.
Next update: 1 pm, Monday, July 6.
Posted Jun 29, 2026 - 13:18 PDT
This incident affects: Printing.