Maintenance: Generic VIU Email accounts – Server Updates; Service Interruption
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted Mar 27, 2023 - 19:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 27, 2023 - 17:02 PDT
Scheduled
What is impacted: VIU Generic Email Addresses; Technicians are performing security updates on our legacy Exchange Email Server. Currently only generic email accounts remain active on this server. (eg. @viu.ca or @viu.ca)
Level of impact: Service Interruption. During the maintenance window, Employees accessing a generic mailbox will receive a pop-up. This will tell them Outlook has disconnected, and a few seconds later, it should say it has re-connected. This will repeat multiple times during the maintenance window and can be ignored. Email sent from accounts on the legacy email system during the maintenance window may be slightly delayed but will be sent/received.
Timing: 5pm to 7pm. Monday, March 27.
Preparation: If you plan to use any of the above services during the maintenance window, please login to them before it starts.
Posted Mar 22, 2023 - 17:34 PDT
This scheduled maintenance affected: Email.