Maintenance: Server Restarts; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted Apr 10, 2024 - 19:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Apr 10, 2024 - 17:00 PDT

Scheduled

What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday 5pm to 7pm
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 5pm. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 5pm to 7pm:
- VIU email (including Outlook, webmail and public folders)
- VIU websites (including isapp.viu.ca sites, InVIU, viuresidences.ca, stuweb.viu.ca)

Posted Apr 03, 2024 - 13:28 PDT

This scheduled maintenance affected: Administrative Systems (Student Records (SRS), Financial Records System (FRS), Admin Systems Portal (VIUWeb)), Email, Student Self-service: My Student Record, and Websites and Learning Tools (InVIU).