Maintenance: Network and Internet Services - Nanaimo Campus; Service Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted May 08, 2025 - 04:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 08, 2025 - 02:00 PDT

Scheduled

What is impacted: Our technicians are performing maintenance on some of VIU’s core networking equipment.
Level of impact: Service interruption. The Nanaimo Campus network (wired & wireless) and Internet access may be unavailable/inconsistent for up to 10 minutes during the maintenance window. This will impact accessing the internet, and network hosted services and devices. (e.g. VIU-Secure, VIU-Guest and Eduroam Wi-Fi networks; network share drives; VPN network connections; VPN or Remote connections to devices hosted in Nanaimo, including our Data Center.)
Timing: 2am to 4am, Thursday, May 8.
Preparation: Be aware of the outage window. If you have a device that requires constant network connection, be advised that the device may be temporarily disconnected from the network to our datacenter or network to the internet during this maintenance window. Please reach out to ithelp@viu.ca if you have a device that requires constant connection so that we may discuss options.
Posted May 07, 2025 - 13:49 PDT
This scheduled maintenance affected: Computer Accounts and Files, Email, Network: Internet, Wireless, and Wired, Printing, and Telephone System.