Maintenance: Server Restarts; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted Aug 10, 2022 - 08:01 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Aug 10, 2022 - 06:01 PDT

Scheduled

What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: 6am to 8am, Wednesday.
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6am to 8am:
- Internet access on campus
- VIULearn online courses (D2L)
- Managed Print
- Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, HRIS and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)

Posted Aug 03, 2022 - 15:16 PDT

This scheduled maintenance affected: Websites and Learning Tools (VIULearn (D2L), InVIU) and Computer Accounts and Files, Network: Internet, Wireless, and Wired, Printing.