Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 30, 2025 - 22:00 PDT
Scheduled
What is impacted: Employee and student computers; With the impending license renewal and changes for ArcGIS Pro, the software needs to be uninstalled and reinstalled with an updated version. Level of impact: Possible Service Interruption; Once the current license expires of June 1st, any existing installations will stop working. A new version of the software that works with the new license needs to be installed. During the maintenance window, this new version will automatically installed on identified student/instructor computers as labs are upgraded to Windows 11. For Employee workstations ArcGIS will be made available in Company Portal for staff to manually install. Remember: Back up your files and uninstall the old version, prior to installing the new version of ArcGIS Pro.
NOTE: The updated version of ArcGIS will ask you to log in to use the software. Click on the Vancouver Island University button and sign in using your @viu.ca or @my.viu.ca email address. Timing: Beginning 10pm, Friday, May 28. Continuing until all devices have been updated. Preparation: Please save and back up your ArcGIS files prior to 10pm, Friday, May 30.