Maintenance: GlobalProtect VPN - Software Update; No Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted Sep 27, 2025 - 22:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 25, 2025 - 22:00 PDT

Scheduled

What is impacted:We are deploying an update to most VIU devices with GlobalProtect software installed on them. Devices with a computer name that starts with "NB-VIU-" are not included in this batch.
Level of impact: No Interruption. The update should download and install in the background while you work. It will finish installing the next time you connect using GlobalProtect. Note: You may have to sign into GlobalProtect twice during the first time after the update.
Timing: beginning at 10 PM, Thursday September 25. Continuing until all computers updated.
Preparation: None.
Posted Sep 24, 2025 - 12:57 PDT