Although still passing calls, our Nortel phone system has stopped accepting any programming changes. (e.g. call display name changes, reassigning/moving locals. etc.) The last change took over a week for the Nortel system to process to completion.
Our technicians are investigating. Due to the age and sensitivity of the Nortel system, this will take some time to dig into. Any requests for changes or updates to numbers residing in the Nortel system will not be actioned at this time.
Estimated Resolution Time: Unknown. Next Update: Will be by 4pm, Monday, October 21.