Maintenance: Server Restarts; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted Dec 13, 2023 - 19:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 13, 2023 - 17:00 PST

Scheduled

What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday 5pm to 7pm
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 5:00pm. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 5pm to 7pm:
- VIU email (including Outlook, webmail and public folders)
- VIU websites (including isapp.viu.ca sites, InVIU, viuresidences.ca, stuweb.viu.ca)
Posted Dec 06, 2023 - 13:30 PST
This scheduled maintenance affected: Administrative Systems (Student Records (SRS), Financial Records System (FRS), Admin Systems Portal (VIUWeb)) and Email, Student Self-service: My Student Record.