Maintenance: Server Restarts; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted May 13, 2026 - 19:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 13, 2026 - 17:00 PDT

Scheduled

Description: Several systems that host VIU sites and services are receiving monthly updates.
Level of impact: Service Interruption. Once updated, each system will need to be restarted. All sites and services listed below will be unavailable for up to 15 minutes during the maintenance window.
- VIU email (including Outlook, webmail and public folders)
- VIU websites (including isapp.viu.ca sites, stuweb.viu.ca)
Timing: Wednesday, 5 pm to 7 pm
Preparation: Please close these systems and all applications connected to these systems before 5 pm. Do not use these systems during the maintenance period.

Posted May 06, 2026 - 13:47 PDT

This scheduled maintenance affected: Administrative Systems (Student Records (SRS), Financial Records System (FRS), Admin Systems Portal (VIUWeb)) and Email, Student Self-service: My Student Record.