Maintenance: Server Restarts; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 14, 2025 - 06:00 PDT

Scheduled

What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday, 6am to 8am
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6am to 8am:
- Internet access on campus
Internet access on campus
- VIULearn online courses (D2L)
- Student and Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, Unit4/UBW, and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)
Posted May 07, 2025 - 12:41 PDT
This scheduled maintenance affects: Websites and Learning Tools (VIULearn (D2L)), Computer Accounts and Files, Network: Internet, Wireless, and Wired, Printing, Student Self-service: My Student Record, and Administrative Systems (Student Records (SRS), Admin Systems Portal (VIUWeb)).