Maintenance: Software Update; No interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted May 02, 2025 - 06:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 01, 2025 - 06:00 PDT

Scheduled

What is impacted:VIU GlobalProtect Software; We are updating VIU Employee devices to a newer version of the GlobalProtect VPN Software.
Level of impact: No Interruption. After the maintenance window starts:
• The next time you connect using GlobalProtect VPN, it will install the update. This will add an extra minute or two to complete.
• You may have to sign into GlobalProtect twice during the update, if the app restarts itself when updating.
• GlobalProtect may not reconnect automatically after the update. If it does not, please re-launch the Global Protect application and sign-in again
Timing: Beginning at 6am, Thursday, May 1. Continuing until all installations are updated.
Preparation: Allow a little extra time for the update when next connecting via GlobalProtect.
Posted Apr 30, 2025 - 13:44 PDT
This scheduled maintenance affected: Network: Internet, Wireless, and Wired.