Weekly Maintenance: IT Client and Ticket Portals; Service Interruption

Scheduled for Nov 6, 21:00 PST  -  Nov 7, 00:00 PST

Scheduled

What is impacted: IT Client and Ticket Portals; Every Friday our vendor performs maintenance on the servers hosting the IT Ticket System (https://ithelp.viu.ca) and the VIU Technology Portal (https://technology.viu.ca).
Level of impact: Service Interruption. Employees will be unable to access the above sites/services during the maintenance window.
Timing: 9 pm to 12:00 am, every Friday.
Preparation: None required.
Posted Oct 07, 2026 - 11:50 PDT
This scheduled maintenance affects: Websites and Learning Tools (Library Services, University Website (viu.ca)).
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