Maintenance: Network and Internet Services; Service Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.
Posted May 13, 2026 - 17:30 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2026 - 17:01 PDT

Scheduled

What is impacted: Our internet service provider is upgrading some of their core network hardware. When they take this component offline to be replaced, our internet connection automatically switches to an alternate path. However there is a service interruption while it does this.
Level of impact: Service interruption. There will be a 15 minute interruption to VIU Internet access during the maintenance window. This will impact VPN connections, remote device access, Teams calling/meetings, and access to tools/data hosted in our onsite data center.
Timing: 5 pm to 5:30 pm, Wednesday, May 13.
Preparation: Complete Teams calls/meetings, data transfers, email send/receive prior to the maintenance window.
Posted May 13, 2026 - 10:43 PDT
This scheduled maintenance affected: Administrative Systems (Student Records (SRS)) and Email, Network: Internet, Wireless, and Wired, Student Self-service: My Student Record.