Maintenance: Mitel Phones; Service Interruption
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted Jun 23, 2018 - 03:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jun 22, 2018 - 18:00 PDT
Scheduled
What is impacted: All VIU Mitel phones including voicemail and call flows. Calls to affected locals may ring fast busy, have dead air, or go to voicemail. Phones may reboot multiple times.
Level of impact: Service Interruption Employees and classrooms with Mitel VoIP phones at all VIU campuses. Other phones on campus that are not Mitel (such as Nortel Aastra (Analog/Digital phones)) will remain operational
Timing: 6:00 pm to 3:00 am Friday June 22
Preparation: If you require phone service during maintenance window please plan to have a cell-phone available or book a room with an active Analog/Digital phone set. Where possible, please test calling from your cell-phone in the working location and/or from any phones in rooms booked in advanced.
Posted Jun 20, 2018 - 13:29 PDT
This scheduled maintenance affected: Telephone System.