Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 07, 2020 - 09:30 PST
Scheduled
What is impacted: CEIL Client Ticket Portal: https://learnsupport.viu.ca/ Level of impact: Service Interruption. Employees will be unable to access the CIEL Client Portal to check the status of their requests during the maintenance window. Timing: 9:30 am to 11:00 am, February 7. Preparation: None required. If you need to submit an ticket/request during the maintenance window please e-mail learnsupport@viu.ca. Once the maintenance is complete, your request will automatically be created based on your e-mail and you will be e-mailed a ticket number.