Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 22, 2017 - 14:00 PDT
Scheduled
What is impacted: IT Helpdesk Client Ticket Portal: https://ithelp.viu.ca Level of impact: Service Interruption. Employees will be unable to access the IT Helpdesk Client Portal to check the status of their IT requests during the maintenance window.
Timing: 2:00 pm to 3:00 pm, Friday September 22
Preparation: None required. If you need to submit an IT Request during the maintenance window please e-mail ithelp@viu.ca. Once the maintenance is complete, an IT request will automatically be created based on your e-mail and you will be e-mailed a ticket number.