Maintenance: Server Restarts; Service Interruption impacting employees and students
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted May 13, 2020 - 07:30 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 13, 2020 - 06:01 PDT
Scheduled
What is impacted: All VIU technology including email, files, VIULearn, printing, internet, Unit4/UBW logins, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday, 6:00 am to 7:30 am
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00 am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6:00 am to 7:30 am:
- Internet access on campus
- VIULearn online courses (D2L)
- Student Pay-for-Print services
- Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, Unit4/UBW, and isapp.viu.ca
Posted May 06, 2020 - 14:56 PDT
This scheduled maintenance affected: Computer Accounts and Files, Network: Internet, Wireless, and Wired, Printing, Administrative Systems (Student Records (SRS), Admin Systems Portal (VIUWeb)), and Websites and Learning Tools (InVIU).