Maintenance: Outlook Shared Mailboxes; No Interruption

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted Jan 16, 2023 - 20:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jan 16, 2023 - 16:02 PST

Scheduled

What is impacted: Outlook Shared Mailboxes; Generic email mailboxes shared between many employees (eg. ithelp@viu.ca). We are making a server change, that should not impact access to these mailboxes.
Level of impact: No interruption expected. If you do lose access to a shared mailbox, please wait 15 minutes and then close and re-open Outlook. If you still have no access after 15 minutes, please email the IT Service Desk.
Timing: 4pm - 6pm, Monday, January 16.
Preparation: None required.

Posted Jan 11, 2023 - 14:32 PST

This scheduled maintenance affected: Email.