Maintenance: Server Restarts; Service Interruption impacting employees and students
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted Dec 14, 2022 - 08:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Dec 14, 2022 - 06:01 PST
Scheduled
What is impacted: All VIU technology including email, files, VIULearn, printing, internet, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday, 6am to 8am
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6am to 8am:
- Internet access on campus
- VIULearn online courses (D2L)
- Student and Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, HRIS and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)
Posted Dec 07, 2022 - 13:20 PST
This scheduled maintenance affected: Websites and Learning Tools (VIULearn (D2L), InVIU) and Computer Accounts and Files, Network: Internet, Wireless, and Wired, Printing.