Maintenance: CTC Wired and Wireless Networks; Degraded Performance

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted Jul 11, 2019 - 11:00 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 11, 2019 - 10:00 PDT

Scheduled

What is impacted: Wired and Wireless Networks in Cowichan Trade Center (CTC); IT is centralizing a key network service from CTC to Nanaimo.
Level of impact: Degraded Performance No new network connectivity; Anyone newly connecting to the wired or wireless networks in CTC during the maintenance window will be unable to do so. Anyone connected before the maintenance window will not be impacted.
Timing: 10:00 am to 11:00 am, Thursday July 11.
Preparation: Connect and power on any wired devices before the maintenance window. Connect any wireless devices before the maintenance window. Do not allow devices to go to sleep or power down during maintenance window if you wish to keep network connectivity. If a device is unable to connect after the maintenance window, please reboot it and try again and then contact ithelp@viu.ca.

Posted Jul 03, 2019 - 15:05 PDT

This scheduled maintenance affected: Network: Internet, Wireless, and Wired.