Maintenance: Server Restarts; Service Interruption impacting employees and students
Scheduled Maintenance Report for Information Technology Services Advisory Page
Completed
The scheduled maintenance has been completed.
Posted Jan 13, 2021 - 07:30 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 13, 2021 - 06:01 PST
Scheduled
What is impacted: All VIU technology including email, files, VIULearn, printing, internet, HRIS logins, etc. A complete list of services is included below.
Level of impact: Service Interruption. All services listed will be unavailable for up to 15 minutes during the maintenance window.
Timing: Wednesday, 6:00am to 7:30am
Description: All servers are receiving monthly updates and must be restarted.
Preparation: Please close these systems and all applications connected to these systems before 6:00am. Do not use these systems during the maintenance period.

Services that may be unavailable for up to 15 minutes between 6:00am to 7:30am:
- Internet access on campus
- VIULearn online courses (D2L)
- Student Pay-for-Print services
- Employee Printing
- Employee and Student U Drives, My Documents and Desktop Files
- Department Share Drives
- Website logins (including VIULearn, VIUTube, VIUBlogs, VIUSpace, InVIU, HRIS and isapp.viu.ca sites)
- VIU databases (including Checkbox Survey, Research Office app, StarRez, Tableau)
Posted Jan 06, 2021 - 15:35 PST
This scheduled maintenance affected: Computer Accounts and Files, Network: Internet, Wireless, and Wired, and Printing.