Maintenance: Administrative Systems; Service Interruption impacting employees and students

Scheduled Maintenance Report for Information Technology Services Advisory Page

Completed

The scheduled maintenance has been completed.

Posted Dec 19, 2022 - 08:00 PST

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Dec 16, 2022 - 17:00 PST

Scheduled

What is impacted: : All applications at https://isapp.viu.ca/ will be unavailable during the maintenance period. This includes the Student Record System, Student Ledger, Online Student Record, Gradebook, etc. Scheduled jobs and integrations from applications on isaapp to vendor systems will also be paused during this time.
Level of impact: Service Interruption. During the maintenance period the above systems and tools will be unavailable.
Timing: Beginning 5pm Friday, December 16. Ending 8am Monday, December 19.
Preparation: Please save your work and log out of all isapp.viu.ca applications prior to the maintenance window. Wait until after the scheduled maintenance is complete before logging back in.

Posted Nov 30, 2022 - 13:38 PST

This scheduled maintenance affected: Administrative Systems (Student Records (SRS), Financial Records System (FRS), Admin Systems Portal (VIUWeb)) and Student Self-service: My Student Record.